"I was attempting to have gastric bypass through Dr.Sherer of Cahaba Valley Surgeons in Brimingham, Alabama. I just finished my six months of weight watchers (I have BCBS of Alabama) and had already mailed in all of my records. The insurance coordinator then called to let me know that I am missing a paper that should have been filled out in March by my Dr. She waited until now to tell me. Then she said I should just start over. She had me in tears. I then called Dr. Mora's office and the staff there was very kind. She said that she would find a way to help me get approved, and that the other lady just did not feel like putting forth an effort. Dr. Mora's office has been really nice so far."
