Michelle B.
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Crossroads Regional Hospital
"The major problem I had was in ICU. I was not tolerating Morphine and had a nurse named Sharon who I asked to get me off of it as I was getting dry heaves from it. I later found out that over the next 9 hours she did not administer any pain meds nor did she call the dr. to see if there was something else I could take. I was in horrible pain and this delayed my recovery by one day. Since I self-paid, I didn't want to be charged an additional day in ICU. I later talked to my dr. as well as the hospital administrator about the situation, and they did not bill me for any additional charges. To be exact, they wrote off $7000. In the end, I'm very satisfied. Oh, and my angel nurse who really cared and got it straightened out was named Mayette. What a God send!!! There should be more nurses like her. "

Roger De La Torre
"4/8/02 I have been speaking with Donna at the office and she was very helpful setting up my appt. this week to see the Dr. for the first time. I live in Kansas City and will be in St. Louis on business so the timing is right. Will update more after I meet with the Dr. 4/13/02 I have now met with Dr. De la Torre and was very impressed. Met with Nancy in his office and she was also very helpful. He did tape record the negatives of the operation, which I anticipated. I was impressed to hear that other surgeons come from all over to learn from him and his associate Dr. Scott. Next week two surgeons from the Mayo Clinic are coming. Impressive! My date is now set for 5/7 and I'm very anxious. I know this is going to be great in the end. The doctor and his staff were outstanding. They do a lot of pre-op which I felt was good. Especially meeting with the dietician. "
About Me
Raymore, MO
Location
54.9
BMI
RNY
Surgery
05/07/2002
Surgery Date
Jun 06, 2001
Member Since
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