Rant about test bookings

Feb 24, 2010

So I finally have my Upper GI and my Ultrasound booked. What a process that was. My family doctor tried to book it at Strathroy hospital only for them to say that I was too large. That is a load of s***. I have had both of the test done there in the past. So from there my doctor tried to book it at Guelph General Hospital. They told me that I would have to call to find out when my appointment would be. So that I did today only for them to tell me at first that I didn't have an appointment booked and then they turned around and said oh here you are someone must have booked it yesterday. So they give me the times, on TWO different days. When I told them that I was coming a fair distance (2hours) and I would prefer to have them both on one day they got pretty snotty and told me that there was no way that they would be able to do that and I would have to take the 2 different days or take neither. So I called Linda in Guelph and she was able to give me two other options. 1- call St.Marys hospital in Kitchener or 2- call Victoria hospital in London. So I tried Kitchener first. They were great about things and were able to book them both together but, I wouldn't be able to have them done until after my next appointment in Guelph. So onto option 2 calling London. I called them and they told me to fax through the requisition and they would see if they were able to help me. At this point I was thinking "God how hard is it to get this done". At this point I was ready to pull out my hair and then I thought I should call Karen and find out where she had hers done. So once again I was back on the phone, (at this point I was sick of the phone today...lol). So Karen tells me that she had hers done in Exeter (this only 15 minutes from my house). I called them and they were great. I finally have an appointment to have both the test done, before I have my next appointment and  on the same day and I even have enough time between them to get the blood work done that I need to!  Whoever says small town hospitals are good for nothing haven't gone through what I have today.

So that is the end of my rant today. I am so glad that I have a place to rant about things like this. If anyone else has had a similar problem please let me know about your experience.

Hope everyone has a great day!

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