"ICU nursing staff was excellent and the pre-surgery process was great. The volunteers should be commended for the work they do in keeping families informed of statuses and escorting."
"First Impression: Nice guy, very quiet.rnImpression Change: Didn'trnDescribe Office Staff: Billie-very helpful, great person, Nola-needs to work on people skills, Receptionist-very helpful, friendly. Overall-they seem like they are too busy for their patients at times, I think they need to hire more people especially with how popular WLS is becoming. Don't let this cloud your opinion of them - these people know their stuff and have develped a great program.rnLeast Liked: Quiet nature - would have preferred he ask lots of questions to pry into me.rnFuture patients: They know what they are doing and have a great program - bureaucracy takes a long time to get through.rnEmphasized/Structured Aftercare: Some, not too much. Being a Lap-BAND patient there is always a need for aftercare.rnRisks: Risks were discussed all along the way but not emphasized. Mostly got this from hospital staff.rnOverall rating: 8/10rnBetter: Surgical Competence"