"Dr. Ortiz had a very charismatic, calming professional bedside manner that contributed to a great comfort level going into surgery and an ease at asking all of your last questions. I was very impressed with his experience and expertise. The office staff were very pleasant, polite and ever so accommodating. My experience with Dr. Ortiz and his staff certainly surpassed some of my best experiences with doctors in the states. No regrets, no hesitation to recommend with high commendation."