"I was impressed with Dr. Lord from the start and so glad he came to the Pensacola area since I've wanted this surgery for some time, but was not comfortable with another doctor who performed in the area. rnrnI have found Dr. Lord and his office staff to be helpful and friendly.rnrnIt is nice to have his staff speak to me and call me by name. rnrnI would recommend Dr. Lord to anyone who is considering WLS surgery since he has an excellent track record and a very caring heart for his patients.rnrnI only hope that as Dr. Lord's success becomes more widespread in this area that he will continue to keep his personal touch with all his patients."