Sentara Potomac Hospital

"My Problem with Potomac Sentara is the nurses response time is HORRIBLE! I would push my red button and wait 45 minutes for a response never got one had to always send my husband to search the halls for a healthcare provider who could help me, we went through this every 2 hours or everytime I needed something, I thank god nothing serious happend to me and they needed to immediatly respond, I would not be writing this review so thank god. Is there a shortage of nurses or something this really needs to be fixed, and the Techs need a little more customer servcice training also, the hospital looks very nice and kept up well accomadated my husband very well, but the nurses issues really turned me sour, one time when I hit the red button and waited 45 minutes I decided to have my husband help me out of the bed and I walked the halls and my husband and I could hear my nurse and 3 other nurses standing at their computer station talking about their planned summer vacations! I could not believe it, here i am in pain pushed call button and your standing here chatting, boy did I let her have when she saw me and moved real fast to turn me around and take me back to my room and give me pain meds. If you expect immediate response time to your needs choose another hospital! These statements are my personal opinion and what I experienced. Over all I would go back if there are more nurses to cover a shift and be attentive to all patients needs."

Denis Halmi

"Dr.Halmi is one of the best Bariatric surgeons in the northern virginia area. My consultation with him went well, he answered all my questions. I feel safe havin him perform my surgery. Now his office is another story! The front desk staff is VERY in efficient and un professional it's a shame the doctors are great and they have this staff who are, horrible, and don't know the meaning of customer service. On top of the front desk one of the doctors that works in the office who performed my endoscopy, couldn't explain to me why the next day after his procedure on me the whites of my eyes were blood red (scared me to death) when i called to talk with doctor at first he wouldnt take my call, I had to act ignorant on the phone to get a call back and the doctor was very unprofessional told me he has never had that happend and to go see my primary doctor( im like for what u did the procedure), any way make a long story short went to another doctor to find out it was from his endoscopy (I gagged really bad). Glad I dont have to see that dude anymore . If Dr.Halmi wasn't as good as he is I would be at another surgeons office a long time ago! Hope anyone else who has Dr.Halmi has had a better experience,this is my opinion only! maybe I feel this way because my office where I work we are very professional and proficient, not perfect but dam close to it.:) "
About Me
Owings, MD
Location
32.7
BMI
RNY
Surgery
04/13/2011
Surgery Date
Surgeon
Oct 17, 2010
Member Since

Friends 79

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