Frustration

Feb 09, 2009

Well I spoke to the insurance coordinator and she doesn't have my test results from stuff I did  two months ago! She also said that she needed medical records for certain years. I told her that I gave her copies of my complete record for the past ten years and that was all I had. Driving me nuts since I've given them everything they need in record time and they are holding up the process. I spoke to my insurance company and they said that I was not required to do a supervised weight loss program. When I told the insurance coordinator she said she would have to call them but I needed to do it before she would submit my paperwork for approval. Why would I want to spend six months waiting for surgery to do something that is not an insurance requirement? I do not want to go through another summer feeling like crap - especially when I could get a loan tomorrow and be in Mexico in no time. I don't know what to do!

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