"My first impression of Dr. Gagne was that he was very serious about everything as time went on he is very thorough and very dedicated. I have enjoyed meeting with him and his staff. The staff sometimes can be curt, but they are friendly, kind and extremely knowledgeable and helpful. rnrnWest Penn Bariatrics is a wonderful place to go. I started my journey in January 2006 and finally have a date. The staff has been great and help with keeping me informed of each step and process along the way.rnrnDr. Gagne has fully stressed the need for follow-up care, pretty much the rest of my life at least once a year. The aftercare program is VERY structured and you are well aware of what you need to do.rnrnDr. Gagne tells you from the very beginning and at each visit what the risks are and what his mortality rates are.rnrnI highly recommend West Penn Bariatrics and the doctors within the practice."