"I have met with Dr. Paya two times, once for the consultation, and again for the seminar. I was immediately put at ease by his manner. He was very professional and caring at the same time. He explained the procedure, and let me know that he can help me.rnrnHe got my insurance to approve it, and before I knew it, I was called to schedule a surgery date.rnrnMy impression of Dr. Paya did not change. I still think he is amazingly professional and compassionate. His office staff is great, and all are very supportive. There is a structured aftercare program and support group at West Hills Hospital.rnrnHis surgical competence is at least equal to his bedside manner. He is a very skilled, wonderful surgeon. He also performed a hernia repair and gall bladder removal surgery on me with the same level of care that I received with my RNY. I would use him again, and would recommend him to anyone without reservation.rnrnMy only complaint is that the wait to see him at the scheduled appointment time is often very long, sometimes an hour or more."