"My surgeon was actually Richard Follwell, who always co-operates (!) with Dr. Richardson.rnrnFirst impression: He is kind of quiet but very compassionate and professional. rnrnImpression over time: Remained the same. His bedside manner and professionalism gave me great confidence in him.rnrnOffice staff: Friendly and helpful.rnrnAftercare is well structured and emphasized greatly. rnrnI would recommend Dr. Follwell in a heartbeat."