7/1/12 - out of date order - Lousy Customer Service

Aug 04, 2012

May I please nominate the Shoppers Drug Mart at Richmond Road and Carling Avenue in Ottawa for this TV show?

I know the TV show is over, watched it last night, but it's ironic I was watching it after my lousy experience of customer service at the above identified SDM.

I asked the pharmacy clerk if they carried Isopure Protein Water, as I could not see it on the shelf.  She did not know, but asked the pharmacist, who was standing right there.  The pharmacist said "no".  Nothing else, just "no".  I politely proceeded to ask if they ever carried it.  "No", it's a special order".  Me:  Would you let me know the price if you could order it? 

"NO".  Nothing else, just "NO".

Yaknow?  I'm still so ticked about this, I'm sending a copy to SDM headquarters. 

Too bad, really, as I would have ordered it, a special item, and paid for it, consistently.

Lousy service.

Please inform the CBC -- another one bites the dust.

*grin*

mmm
aka Marilyn

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