Leah C.
Path to Surgery 5/31
May 24, 2011
Bethany called and IBX approved surgery, waiting on CoxHealth to approve.
Next steps are appointments (try to do them all on the same day) and then a surgery date will be scheduled. Talked to Nicole 4/25 – no authorization received. Talked to Sasha 5/4 and utilization review still has not received anything. Made three way call with Sasha and Gillian 5/4. Bethany got on the line and was faxing the items to the incorrect fax number. It was a 215 number. I had left the 4172692919 fax number on her voicemail on April 27th, but she had not acted on this information. Hopefully today we will make progress.
I called 5/10 and left another message for Bethany. No answer. Bethany called Thursday 5/12 and said my insurance responded. IBX –yes, Cox – no…surgery proceeding forward. Going through anesthetician and nurse review board (standard procedure).
The next step is the class on 5/23 to learn about pre-surgery requirements. Then a surgery date will be scheduled.
WOOHOO!!! Surgery date 5/31. So scared and excited. AHHHHH!!!! I can't believe it's tomorrow.