How long does it take to get a decision on an external review?

I have been denied twice by M-Plan HMO. My final appeal is an external review. The packet went out to the external review company 2/28/03. How long will it take? I am very anxious. Thanks, Donna

We greatly appreciate your interest in helping us build our Q&A database. To discourage vandals from posting garbage, however, we require people to register before posting.