Level 2 appeal, I will go before the board, any suggestions?

I will fly to Seattle to sit before an appeal board Sept 24. Premera Blue Cross/Blue Shield health insurance advises my appearing in person isn't necessary and it's at my own expense. I've read (on this forum) that others have had luck when they appeared in person. Any thoughts you can pass my way as to what to expect, what to say, etc would be very appreciated. Thanks in advance ~

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