How do you get federal bc/bs of Alabama to pay

Has anyone recently dealt with Federal BC/BS of Alabama for lap gastric bypass surgery? I have been trying to find out way to get them to pay. Of course, they do not pre-approve but, what is the best way to make sure you meet all of the their requirments? My BMI is 44, i do not have much co-morbities, i have a letter of reference from my primary care doctor. My doctors office called and said that the insurances only "requirement" is that your 100 lbs over weight and that you are 18 or older. what the heck is that susposed to mean??!! Please if anyone has any guidence with this insurance, PLEASE let me know. Thanks

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