How hard is it

Please anyone lurking and reading this. Dr. P is a FABULOUSSSSS doctor. Do not let  this deter you from their office because of what I write. I am just really frustrated with Sandy the office manager.  Your care with Dr. P is taking extremely serious. He is so compassionate and has thee BEST beside manor I have ever experienced. I am just frustrated with the office staff, as that kind of money is not chump change. It was the rudeness of Sandy stating that she is the office manager and Dr. P has no say over what she does really ticked me off. And basically I am SOL........ Again I love my Dr. P....................

 

 

I had lapband surgery with Dr. Bauman's office in 2005 and had serious problems with his office staff.  Dr. Bauman took it very serious and resolved our issues.  When I went back for my RNY because of my lapband being removed, the staff was wonderful and they still are.  I am sorry you are having problems but Sandy will resolve them with you.   I was like you and was ready to switch practices.  However, they are wonderful doctors and it was not worth risking it.  Sandy is a very sweet person but under a lot of pressure.  She should not of treated you that way, but you two can resolve this.  I did.  Just be patient and give them another try.  It will be worth it for you in the long run. Barbara

SANDY IS THE PROBLEMMM.............

Hi Blongrl!

I'm a few days late to this party, but I would take the ladies advice and email Dr. B or P directly. (I personally would start with Dr. B because he is the main in charge.) I know personally that Dr. B is very involved with his practice even if it doesn't seem so from experiences. They really are surgeons and that is their gift, but they want their practice to run smoothly as well.

 

 

It’s unfortunate that a lot of people that choose to work in bariatrics can suffer a bit more quickly from care fatigue  then other medical professions, we really do feel that our lives are on the brink of death and it will cause several patients that are in the “pipe line” to destroy some nerves of the office staff. It can rub off on other patients that are just trying to care for themselves AND be consumers.

 

 

You love your doctor and you said it well, your care is not with the office staff it is with him, that is where you trusted you life. Trust that your concerns about his office staff will be handled with the same compassion and consideration.

 

 

Good luck.

You are so right $500 is a lot of money!!!  Especially when you're dishing out $255 for a consult, $500 to nut, and so on...Seems like doctors offices are very demanding about payment, but not very quick to return money.  I just had my consult with Dr. P and loved him!!!  I also loved his nurse.  I will tell you though, I called the office the other day just to ask a question about insurance...BX wants five years of weight history, but after reading the coorporate policy it said only 4 of the 5 years need to have a BMI over 35.  I called to let them know that my 2003 records only show a weight of 180.  Well they put me on hold and said they would talk to someone, when they came back to the phone she said, "Sandy said you'll have wait and see if they approve it."  I understand that, but I don't understand why if BX says I only have to have my records, nut eval, and psych. eval before asking for approval, why does this office wait until everything is done.  I could have thousands of dollars of out of pocket expenses for bloood work and EKG's and upper GI's, for no reason.  I certainly didn't like it when she said "you'll just have to wait and see."  But I like Dr. P and his nurse so much that I'm not willing to change...I believe in him and if one more thing happens I will email him. I hope you see some positive changes soon!!!