I waited too long...sniff, sniff

Ann if you call them in the office, you may find you are already registered - or kick up a fuss because you did follow the steps - it is just your name they need so they should already have it... Jackie

That's a good point, Jackie.  Now if I can just remember to call them.  In my drugged stupor, I barely remember what I said or did 5 minutes ago...LOL!