Approved for wrong procedure

Monique S.
on 9/19/11 7:41 am - IL
So we sent off a claim to my insurance on last Tuesday. I called today to get the status and the  insurance rep told me I had been approved...... for lap band... whattttt. When I first started looking into wls, I was going for lap band, but have since changed my mind and let my surgeons office know of the change right away. So if this lady knew I switched it, why in the world would she submit a claim for the band?! I am so irritated right now, I can't even be happy of the approval. The insurance rep that I talked to said the code for lap band and the sleeve might be the same but she wasn't sure....hello you work there how come you're not sure?. I called the insurance coordinator at the surgeon's office, and of course she was unavailable. Guess I have to wait until tomorrow to see what's going on. Has anyone else had this problem? And should I be worried? Because I am.


Thank you all in advance for your Responses, Support, Motivation and Inspiration.
          
boomercd
on 9/19/11 7:49 am - OH
happened to me too its so frustrating, I was approved for the RNY not the VSG!!!!! it was just a matter of a few mins of my surgeons time to get it all straight. really it will be fine. your approved celebrate!!!! congrats, it truly will be OK

I'm Still a work in progress, I wont give up the quest to reclaim my life, I will be whole again someday!
HW297 SW269 CW 213


Monique S.
on 9/19/11 7:55 am - IL
Thank you so much..it kind of takes away from the excitment of getting approved. I feel a lot better now. Thanks again!!


Thank you all in advance for your Responses, Support, Motivation and Inspiration.
          
leigh0768
on 9/19/11 7:56 am - King, NC
First of all, I LOVE your picture with your baby in the background!  It's sooo sweet... 

Take a deep breath.  I know this has to make you mad as fire !  (I'm from the south can you tell?)  I went through all kinds of mess with my doctors office before I got approved and scheduled.  It will happen.  I just kept telling myself.  This is a road block God has placed for some reason.  I'm gonna go through this road block with his help, not around it !  Unfortunately God's timing is not ours sweets  =(  it will happen for you.  I'm sorry you are so angry.  I understand !  I do !  I have had a many an angry phone call with office manager at my Surgeons office.  Some people just don't consider that their mistakes really impact our lives.  We are already under so much stress trying to accept we are going to have to have MAJOR surgery.  This just adds to it.  Sometimes I thought, well this is just a test, they are trying to see if I snap or just go away.  lol  I DIDN"t ! 

Good luck to you !
{{{{{  Hugs  }}}}}}}
Monique S.
on 9/19/11 8:03 am - IL
Thanks... I guess he wanted to get in the picture as well...lol I hear you, I was actually just telling my husband today that if I wasn't approved, I would definitely take that as a sign from God. I have been praying and will continue to pray for his guidance.


Thank you all in advance for your Responses, Support, Motivation and Inspiration.
          
thisbe777
on 9/19/11 11:32 am
CPT code for lap band is 43770
CPT codde for VSG is 43843


pass that on to the surgeons office and make sure they get it right! 


jeris


To live would be an awfully big adventure -- Peter Pan

Monique S.
on 9/19/11 11:43 am - IL
I sure will...Thanks


Thank you all in advance for your Responses, Support, Motivation and Inspiration.
          
Carmelita
on 9/19/11 12:13 pm, edited 9/19/11 12:27 pm - Four Corners, NM
Double check that!   the OFFICIAL CPT CODE for VSG since Jan 1, 2010 .....IS


                                      43775

I think that other is for gastroplasty  ....either way...CONFIRM w/ yer surgeon's office!/CALL YER insurance company...to look it up for you....43775

OK..I just looked up that other...its for OPEN sleeve gastrectomy not LAP!
let me know if ya need the link  hth!


CPT

00797 Anesthesia for intraperitoneal procedures in upper abdomen, including laparoscopy; gastric restrictive procedure for morbid obesity

43644 Laparoscopy, surgical, gastric restrictive procedure; with gastric bypass and Roux-en-Y gastroenterostomy (roux limb 150 cm or less)

43645 Laparoscopy, surgical, gastric restrictive procedure; with gastric bypass and small intestine reconstruction to limit absorption

43770 Laparoscopy, surgical, gastric restrictive procedure; placement of adjustable gastric restrictive device (e.g., gastric band and subcutaneous port components)

43771 Laparoscopy, surgical, gastric restrictive procedure; revision of adjustable gastric restrictive device component only

43772 Laparoscopy, surgical, gastric restrictive procedure; removal of adjustable gastric restrictive device component only

43773 Laparoscopy, surgical, gastric restrictive procedure; removal and replacement of adjustable gastric restrictive device component only

43774 Laparoscopy, surgical, gastric restrictive procedure; removal of adjustable gastric restrictive device and subcutaneous port components

43775 Laparoscopy, surgical, gastric restrictive procedure; longitudinal gastrectomy (i.e., sleeve gastrectomy)

43842 Gastric restrictive procedure, without gastric bypass, for morbid obesity; vertical-banded gastroplasty

43843 Gastric restrictive procedure, without gastric bypass, for morbid obesity; other than vertical-banded gastroplasty

43845 Gastric restrictive procedure with partial gastrectomy, pylorus-preserving duodenoileostomy and ileoileostomy (50 to 100 cm common channel) to limit absorption (biliopancreatic diversion with duodenal switch)

43846 Gastric restrictive procedure, with gastric bypass for morbid obesity; with short limb (150 cm or less) Roux-en-Y gastroenterostomy

43847 Gastric restrictive procedure, with gastric bypass for morbid obesity; with small intestine reconstruction to limit absorption

43848 Revision, open, of gastric restrictive procedure for morbid obesity, other than adjustable gastric restrictive device (separate procedure)

43886 Gastric restrictive procedure, open; revision of subcutaneous port component only

43887 Gastric restrictive procedure, open; removal of subcutaneous port component only

thisbe777
on 9/19/11 12:14 pm
and if you can possibly avoid it, do not settle for less than the procedure you want... even if insurance won't pay for it....  there is always a way... (i was self-pay)


jeris


To live would be an awfully big adventure -- Peter Pan

RW76
on 9/19/11 12:58 pm - Medina, OH
Be careful, I am dealing with a similar situation right now with the Cleveland Clinic.

I was approved for RNY last year even though I had been going through the process for VSG for six months.   At the beginning of the year I got new insurance and had to go through the approval process again, the insurance people again had me approved for RNY even though short of renting a billboard next to the hospital I made it well known I wanted VSG.

A few weeks later the nurse called me and told me surgery was approved and gave me my date for you guessed it, RNY.  I told them again I want VSG.  I was told they would go back to the insurance company to get approval for VSG and heard back from them in 3 days and was told everything was a go.  I had the surgery 3/21 and insurance paid for everything but the surgeon fees and my in hopsital doctor fees as the surgery was "experimental."

So as of now I have 8000.00 that the Cleveland Clinic is trying to collect from me.  Over 6 months I have called the insurance coordinator there multiple times to discuss this but have never been given a call back from her.  It's very frustrating.

I am really pissed off about it and my next step will be a lawyer.   So as I said, make sure you get it in writing.

  
Pre Op: 415  SW: 390  Goal: 235 CW: 225

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