OT - Ever Feel Like "The Invisible Man" At A Restaurant?

I had this happen once before at Denny's as a pre-op. I finally got up and left, but filed a complaint with Denny's HQ the next day. The customer p.r. rep quickly contacted me back, said she reviewed their surveillance cam footage from the time during my visit (yes, they apparently use it to keep tabs on service, too) and she was appalled at what happened to me that day.

Since my surgery, I have been back to that local Denny's several times, but on at least two occasions it happened again, including last night (it also happened to my brother once when he ate there alone). I quickly gave the manager a piece of my mind tonight when I left.
Although she was standing at the register looking right at me the last 5 minutes or so, she tried to put the blame on the server for being inattentive (I know when i was in the business in my college days the manager on duty was responsible for all the actions of their "crew") I got her business card and Denny's HQ will be getting a second call from me later today. 
A few weeks ago the same thing happened to me at a local IHOP. The manager there also tried to put the blame on a "miscommunication" between servers while one was relieving the other.
She never even offered to comp me for the experience. A few months ago, the same scenario at a new Mexican full-service restaurant/cantina that opened near my condo. That time I called the restaurant on my cellphone from my seat, demanded to talk to the manager on duty, and asked him "when in the h*ll is a server going to come to my table?". Some of the barmaids had been looking right at me from the bar area (I even waved my arms at them) and not one apparently brought my plight to the attention of the servers.
(a server quickly showed up less than a minute after my phone call, profusely apologizing). At least they comped my dinner 50% for the poor service there.I notice this inattentiveness never seems to happen to couples, families, or other groups that eat out. Are we singles really that hard to see (dang, I still weigh 250 lbs.!)?, is it they think they won't make a big sale or tip off a single diner, or what???

Has this ever happened to you guys or someone you knew when they dined alone?
The free man owns himself. He can damage himself with either eating or drinking....... If he does he is certainly a damn fool, and he might possibly be a damned soul; but if he may not, he is not a free man any more than a dog.
Other than that, ya I've noticed discrimination from service people diminishing with my size. It seems like everyone in the world is much more eager to serve me now.
The biggest change I've noticed is clothes shopping. I couldn't get help at Men's Warehouse at 310# to save my life. One guy actually said he didn't think they made suits in my size. I felt like people thought I had scabies when I walked into The Gap.
BUT...now that I'm a size M shirt, 30 waist people flock to me. It's quite irritating, IMHO. Some of the same salespeople who shunned me two years ago now carry my **** to the changing room, and fetch different colors / sizes for me. I always love telling them how much more pleasant they've become now that I've lost weight. I do it in such a caddy way, I almost embarrass myself.
I find in general that service is not what it used to be years ago. So many people just don't care about taking good care of customers. More places should treat customers the way that Disney treats it guests. No request is too much, they always get your order correct, you have rapid yet not rushed service and each cast member has the the expectation and authority to fix any customer concerns. When my youngest Son was 3 years old he was on a very restrictive diet, no wheat or dairy products, our family went to a buffet for a late lunch early dinner and we got out the sandwich, while the rest of our family was eating the food from the buffet. Our server asked why he was not eating the food buffet and we explained the diet he was on. About 5 minutes later she returned to our table with a tray of brownies and cookies and a dish of ice cream that was all gluten and casein free. She had contacted a Disney Dietitian and found out what foods they had on hand and brought them out to us. They also did not charge us at all for what they had brought to us. So that night Sam had ice cream and brownies for dinner and had enough brownies and cookies to snack on for several days. Now that is service.
Jim




