Furious

henrywb
on 10/16/08 2:15 am - Pottstown, PA
I was feeling antsy about not hearing whether my insurance had been approved, so I called the insurance company and they said that they have not received anything at all.  I called the surgeon's office and the bariatric coordinator, who is the only person I know of to talk to about this stuff, is out until Monday.  Why is this an issue?  Well, maybe its not, but I'm pissed.  My surgery is scheduled for November 19.  Monday is October 20.  The insurance company can wait up to thirty days to make a decision.  They tell me on the telephone that decisions are ordinarily much faster than that, but ... ...  I have to plan things at work if I'm going to be away  for ten days as I planned. 

Maybe its all fine, but my stupid reaction was to eat  eat eat.  Now I feel stuffed and just as angry as before. 

Thanks for letting me vent, now I'll go to the shower, wash up, put on a shirt and tie and pretend to be a professional.  Yikes.
    
  Port repaired 6/16/2010 weight that day 270
wlscand09
on 10/16/08 2:21 am - Tickfaw, LA
 Take some breaths shee****'ll all work out. My insurance approval time was 9 days and from what I hear that's about average. So you shouldn't have too much to worry about once it finally does get to your insurance company. 
(deactivated member)
on 10/16/08 2:36 am - Colorado Springs, CO
My advice is to stay on top of it. I had some similar expereinces with my approval process. It ended up being the coordinators issue (too busy? not well organized?). So, as I always do, I took ownership of all the details and hand fed them to whoever needed them. You'll feel more in control, and there won't be any questions as to where you are in the process. Hey, I can use a fax machine! I can keep track of details! Daily phone calls were not an issue for me!

Good luck
henrywb
on 10/16/08 4:36 am - Pottstown, PA
You nailed my issue, control.  I feel that this whole thing challenges my need to be in control.  She was to have submitted paperwork on September 26.  I spoke to her on October 6 and it was not submitted,but was to go out on October 7th.  Apparently it is still not out.  I really dislike bugging her.  It takes her away from her work and probably annoys her.  It would annoy me.  But I don't see what else I can do.  Right or wrong I feel like I need to know why the insurance company doesn't have the material three weeks after it was orignally to be sent out?

All that being said, I think that my reaction is wrong.  I need better control over me.  I need to not get so angry about this.  I need to let it go a bit. After all this time in my life of working on this as a character issue, it is frustrating that I still get this way.  I'm better now than I was years ago, but still I feel a bit foolish.  No,  a lot foolish.  Other things in life don't bug me so much, I can roll with the punches on most things.  I help other people to do that.  But there are some places where I just get very rigid and engraged.

Rant officially over for now.
    
  Port repaired 6/16/2010 weight that day 270
Blazade
on 10/16/08 6:37 am - Onalaska, WI
Henry, we all feel and felt your pain.  From the day I decided to have surgery to the surgery date was 14 months.....  A friend of mine told me "5 years from now none of this will matter" and he was right.  I had my surgery, I'm still alive and healthier than I have been for 20 years.  You do have to stay on top of it, but getting angry or anxious helps nothing.

Good luck and stay cool,

Robert

Robert

Bob L.
on 10/16/08 7:04 am - Clarksville, TN
Henry i don't think your over reacting! i was told by others who had WLS to stay in control of everything, I thought yea right. Well things dragged I took the bull by the horns like Bigdaddy said and was denied at first then called the insurance co. and they told me what I needed faxed it to them the same day and three days later was approved. The hospital coordinator said when I told her I just got approved how is that I haven't got around to calling them about your appeal. I believe if left to them I would still be waiting. Henry stay on top of it or break out the Tums... Rocky Top

mctready
on 10/16/08 7:17 am - South of Boston, MA
Hey most folks would be angry. Get mad. Only watch out who you take it out on. Can be angry and get things done or be angry and **** others off so that will not help.
Of course if they still do not help go ahead and **** them off too.
snicklefritz
on 10/16/08 11:21 am - Cincinnati, OH
Henry your reaction to her isn't wrong but what is wrong is punishing yourself for her not doing her job. Focus on getting the result you want and not eating to try and relieve the stress. You might as well as get over that way of dealing now because post op you won't have that option.

Keep on her Don't worry about hurting her feelings or making her mad just keep it professional. Let her know that you expect this to be taken care of. Handle it like a business.

henrywb
on 10/16/08 12:36 pm - Pottstown, PA
Much calmer now, still regretting my emotional reaction.

I'll be nice to the coordinator.  She'll never know how pissed I was.

My wife who usually is calmer than I am about things like this reacted almost as annoyed as I did, just not as personally.  She made a good suggestion that I call the bariatric nurse whom I have a good relationship with and ask her advise about what to do.   I'll do that in the AM.

Thanks for all of your helpful comments.
    
  Port repaired 6/16/2010 weight that day 270
Boner
on 10/16/08 11:39 pm - South of Boulder, CO
It's a ****** Henry. I got denied initially and the denial happened a couple of weeks before WLS was scheduled. Everything got pushed back 6 months for me to "qualify" for WLS. The uncertainty was stressful for sure and the delay was tough but in retrospect, I was much better prepared for WLS after the smoke cleared.

Hang in there.

Boner
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