Frustration!

Jan 21, 2009

I got the  letter of approval last Thursday.  I called Dr. Washington's office on Friday, but was brushed off (the receptionist stated they had heard nothing from the insurance company yet).  She told me they'd call when they heard.  I felt like she was saying, "Don't call us, we'll call you."  I'm familiar with that brush off.

Six days later and no phone call, so I called their office again.  I left a message for the  nurse/coordinator that I met in September.  She hasn't called me back yet.  I know I'm not their only patient, but I feel at this point I'm not even a patient of theirs.  I've done everything they have told me to do to date, exceeding their requirements.  I hope I have not invested the time and money for nothing.  Losing weight was not a waste, but I put out $250 for a shrink, paid $200 for the medifast products (for the required liquid diet prior to surgery), took time off work to go to the cardiologist and pulmonologist, made several trips to Bayshore for  nutrition counseling, and endured the sleep study.
I'm so frustrated I feel like crying!

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