PLEASE HELP : DENIED !!!!!!!

Hello, I have Healthcare USA (Missouri medicaid) and was denied becuse I haven't done a 4-point diet.I was never told about this diet untill after I tried to get approval. They told me that they and my doctor would make up the diet and to date I haven't got a answer as to what the diet is. My doc. told them that he cant set one up for me becuse I cant make it to him for weekly let alone daily check in's I live 3 hrs away from him. I have tried many time to get a hold of someone at Healthcare USA to tell me what the diet is since my denial on April 17. My PCP has wrote 3 letters telling them that I have done doc suppervised diets in the past and has given them her notes to show them that they don't work. I have tried to get a review of the case by them and the state no one will tell me anything. I guess what I'm asking here what do I do now? Can anyone help me. thank you.

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