Question:
Has anyone had any luck with Cigna PPO and getting a TT approval?

Our insurance recently changed to Cigna PPO and we have yet to receive new books telling us what is covered and not and what the guidelines are. Has anyone had any luck getting any type of plastic surgery approval through Cigna? Thanks!    — Lynda T. (posted on February 27, 2003)

February 26, 2003
Yes, I have Cigna PPO. It takes a while to get stuff approved and it has to be medically necessary. I got approved and had my surgery on 2/19. So far no problems with Cigna. It took me over a month to get approved though.
   — Carla M.

February 27, 2003
Even though CIGNA is a nationwide company, policies and benefits will vary from employer to employer and state to state. My CIGNA PPO approved my panniculectomy and brachioplasty (armlift) surgery within three weeks of receiving my plastic surgeon's letter of medical necessity and photographs...no questions asked...no additional consultations or medical documentation required. They had also approved my lap RNY in the same timely and uncomplicated manner three years ago. They were wonderful to work with in each instance, and I wish you the same great experience!
   — Diana T.