"Dr Kelly came across cool and unflapable. My impression of him did not change over time and his office staff was, for the most part, very helpful. Remembering that ultamitly it is your problem to stay on top of it and to do the double checking. They are human like eveybody else and are prone to " I thought she said" and " I'll Transfer you " YOU stay on top of it always double checking things yourself' St. Paul Surgens has a follow up structered support program in a meeting once a month on a specific topic as well as an already set up office plan to see him one on one. Overall I think Dr. Kelly is great surgen and has excellent"bedside manner" My family knew what was happening before I did"
