"I love Dr. Choban and her staff in Grove, City. In my personal exerience, if it wasn't for her I would have found another group because of the problems with slow response and not getting the insurance company the things they needed by the main office in Mich. I would have to call repeatedly to get someone on the phone and to make sure the last info the insurance company needed was faxed. This was the 2nd time around, the first time it all went soothly except of course the insurance denial. They were great help with the appeals and referral to a lawyer.
I like the structured after care visits and the feeling that I can call the Grove City office at any time for questions and concerns.
A lot of people on the Grove City staff have had the surgery themselves, so they know what you are going through.
Dr. Choban has done a lot of rny's and she is specializing in it at this time.
She is very upfront with the risks and will answer all your questions even if it takes hours. She doesn't make you feel hurried.
I would rate Dr. Choban and staff as a 9 but the BTC main office as a 3 or 4.
I think that surgical competence and bedside manner are both inportant. Without one you don't have confidence in the other."
