"today 8-21 i met Dr. Goodman, he shook my hand when he came into the office he seem very nice, and very attentive, first i saw a short video about the procedures. he asked me about my medical history and answered all my questions, i have to wait for the insurance to ok the surgery, get all the necessary papers from my pcp and so on, hopefully i get a date soon. when i was through with him he shook my hand again, til the next time."