"I attended an informational meeting at Surgical Associates in Tulsa, OK, 2-4-02 and met Dr. Steven Katsis who is Dr. Frank Mitchell's partner. Since I have not been approved for a surgical consult, I have not personally met Dr. Mitchell. Dr. Katsis spoke at the meeting and was very personable, knowledgable, and put everyone at ease. I researched both doctor's credentials through the OK State Medical Association and found both to be highly educated and serving in many areas at St. Francis Hospital. Both are trauma surgeons, and I feel comfortable knowing that if they can handle trauma surgery, they can surely handle wls. The staff there is professional but very caring. The Bariatric Surgery Coordinator, Tracy, is great, so helpful and caring. If she tells you she'll do something or call you back you can believe her. She is on top of every situation.<p>May 15,2002 Today was my first consult with Dr. Mitchell. He was very kind and made me and my husband feel at ease very quickly. He asked questions of us and allowed us to ask all the questions we wanted to ask. He didn't rush through anything. He treated me as if I was his only patient. He impressed us with his knowledge and answered every question to our satisfaction. I feel very comfortable with him and trust him with my life. I have made a good choice!<p>
August 14, 2002
<p> This will be my post operative review of my surgeon, Dr. Frank Mitchell.<p> When I first saw Dr. Mitchell in his office he seemed to be a very relaxed, personable surgeon. He made me feel like we were on the same level and was eager to talk and answer questions. There was a feeling there of safeness. I had checked out his credentials before seeing him and found that he had a very good reputation among his peers and was a respected, certified trauma surgeon. I don't remember seeing him before surgery. However, I may have and just don't remember. I was told he started surgery about 8:30 a.m. and it lasted a little more than 5 hours. During this time the surgery staff updated my family in the waiting room several times just as Dr. Mitchell had promised me he would. After surgery was over he came to the waiting room and spoke with my family members and explained everything he did and what my condition was, when I'd be in recovery and what the plan for the rest of the day was. This was very comforting to my family. He was very honest with them but did not cause excess fear or concern for them. <p> When Dr. Mitchell came in each morning he was smiling, asked how I felt and then told me what my condition was. He was very honest with me, explaining that my surgery had been very serious, and then telling me things were going well and we'd have to take things very slowly. He told me he worked for 2 hours on adhesions and other problems he had found before even starting the RNY procedure. When I decided it was time to go home and he didn't agree, he was very kind but firm. He gave me all the reasons why I needed to stay longer, and they all made sense. <p> On discharge day Dr. Mitchell came in and gave me all the information I needed to prepare for being home and caring for myself. He went over things that might happen, could happen, and would happen. He gave me all the information I needed to handle everything. His office staff is just a phone call away, and I've called a couple of times and found them to be very cordial and helpful. <p> I feel that Dr. Frank Mitchell is a giant among surgeons. He is more than competent with just enough humor to temper his seriousness. He knows what he's doing. I felt safe and secure in his care and would not hesitate to recommend him to family or friends. He has an excellent staff of colleagues. The entire group at Surgical Associates is the best. I am very grateful to Dr. Mitchell and his staff for what he's done for me."
"The hospital is very progressive, up to date. However, the nursing care was absolutely the worst I have ever experienced. Same old excuses, short handed, overloaded. Being a nurse myself I was appalled at the care I received. Had my husband not stayed with me day and night I would not have been cared for at all. Many of the nurses were actually rude to me. Of course, there were a few who were very nice. I would not want one of my family members to be a patient there and if they were, I would not leave their side."
