Bon Secours St. Mary's Hospital (COE)

"There was a huge dust bunny hanging on the sprinkler spigot above my bed and when the air came on, it swayed and waved in the air - I was just waiting for it to land on me. The first night of my surgery, I walked a couple of laps around the nurses station and noticed there were a couple of rubber bands on the floor - and as of Thursday afternoon, they were still there, so I don't think they clean the floors every night. I also wore white slippers (big mistake). After walking the halls a couple of days, there was an inch thick dust build-up on the tip of each slipper. The X-Ray room where I had my upper GI was even worse - it looked like it hadn't been cleaned in quite some time. The lobby is clean and the floor shines - but they really need to clean up the back halls of the hospital. Some of the nurses were GREAT and some were just there to take my temp/pulse/etc. One GREAT nurse named Natalie washed my hair for me - it was a complicated procedure but she offered and I happily accepted!! "

Gregory Schroder

"I met with Dr. Schroder today. The appointment was scheduled for 10:10 and I was told to come in at 10:00 in order to fill out the paperwork. I sat in the waiting room for over one hour. I was weighed and put in a "holding room" with three other people to view a 30 minute video. It was a bit uncomfortable, but the nurse Debbie asked if it would be ok if the other people sat and watched the video with me and I said yes. So if I was uncomfortable sitting there with three other people, it was my fault because I agreed. After the video was over, I was lead to another room and waited for the doctor. I waited about 2 minutes and he came in and introduced himself and began his "Gastric Bypass" speech. I felt a bit rushed...probably because I had waited 2 hours to meet him and I knew he had three other people <just like me> waiting to talk to him. BUT he didn't make me feel rushed at all. In fact at one point I said "I know you're busy, but I was wondering..." He said "No problem, take your time" He answered all my questions. I spent about 5 minutes with him total...but all my questions were answered, I was at ease with the appointment. I'm sure with all the news coverage about this procedure, it's become quite popular...and I know his office was a bit behind today so I won't judge his office on today's visit...but I did kinda feel like I was on an assembly line of sorts. I'm sure my next visit will be better!"
About Me
Richmond, VA
Location
32.3
BMI
RNY
Surgery
03/03/2003
Surgery Date
Nov 10, 2002
Member Since

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