"My first impression - he actually listened to me and let me ask as many questions that I wanted. He really seemed interested in me. He gave me a lot of encouragement and support. My impression never changed. His bedside manner was great.
His office staff was always helpful and gave me and other patients a lot of encouragement and help.
Dr. Mando emphasized aftercare everytime I had a visit with him. The aftercare program that was provided was very good. The support meetings I went to were very helpful. They helped you through the situation and to realize you were not alone.
I would rate Dr. Mando as a very caring and competent surgeon. I really don't recall any bad moments. "