I had a great experience from the beginning. The consultation was an all day event. I like how MUSC treats the whole person instead of just the body. At consulation, I met with a psychologist, a nutritionalist, and then met with his medical staff and Dr. Byrne. He is a great doctor! I left MUSC with books, papers, and any info I needed on the surgery. I also had the phone numbers to call if I had any questions. I also left there knowing that I would definitely have this surgery, there was no more doubt! That was in January and in March, I had my surgery. While convalescing, I had to call them several times with questions and had no problems with anyone returning my calls and answering my questions. What a great staff and a Great Doctor!