"I was fortunate enough to have a WONDERFUL nurse, Roy Agulair. He was very understanding, competent and kind. He spoke to me when I became scared and attended to my needs promptly. Everyone should have a nurse like Roy!"
"Even though I had to wait two hours to see Dr. Alexander, I was extremely impressed upon meeting him. He is a very knowledgable individual who obviously cares a great deal about this patients. He explained the entire procedure to me so I understood everything that would happed. He very patiently listened when I told him that I wanted the surgery very badly, but was also very scared about it. I have had five other major surgeries in my adult life - acutally in the last seven years - so I know what to expect initially - and it's not on my top 10 things to do. But nothing else has worked for me and Dr. Alexdander understood when I tried my best to express my feelings. He was also very compationate when I told him that in addition to being very afraid of the anesthesia, I lost my father in 1995 after he developed a staph infection after minor, routine surgery because the staff never caught on that something was wrong, even though we kept telling me there was. His doctor had gone on vacation the day after my father's surgery (which we found out after my father died) and didn't see him again until it was too late for my father. Dr. Alexander soothed my tears and told me that this operation is very safe, if he performs it. Dr. Alexander has NEVER HAD A DEATH either from the surgery or any complications stemming from the surgery. I was hooked on Dr. Alexander.
The office staff is outstanding. They are friendly, knowledgable and kind. They made sure we were all comfortable while we were waiting. There were three women there who had all had their surgery around three weeks previously - they could not say enough good about Dr. Alexander. While I have not yet had my surgery and do not know first hand, Dr. Alexander does have a very structured aftercare. His nursing staff and the articles he has in his office places a lot of emphasis on this care. Follow up visits are mandatory and his staff follows up with you to make sure you are following procedures and are having no problems.
As far as surgical competence vs. bedside manner - Dr. Alexander has both!!!!!!
The only "negative" I have found so far is that apparently there is always at least a two hour wait to get in to see Dr. Alexdander...and you can't go in, sign in and come back later because if he isn't running behind and you are called, you lose your appointment for the day. The ladies there were prepared for the wait - they brought books, knitting and other things to pass the time. So - GO PREPARED. "
