"A paper Dr. A gives you prior to surgery lists MANY common phrases and words: English to Spanish. There were two or three times I was unable to communicate with a nurse and Imentioned that to Susan who is greatly interested in feedback, so I'm sure there will soon be an updated Translation Sheet. The hospital was very clean and the nurses were very friendly and attentive."
"I had complete confidence and calm with my decision after reading so many wonderful reviews about Dr. Alvarez and his staff. My husband was nervous since I first mentioned the surgery and was even more so when I told him I had decided on Dr. Alvarez in Mexico. But he felt MUCH better after meeting and talking with Dr. A. He was so thorough and complete in telling us about the procedure, risks, aftercare, etc.rnSusan is absolutely wonderful! I can't imagine any office having anyone more concerned, competent and quicker to respond to phone calls or emails than Susan. Dr. A's cousin, Rosy, who drove us to and from San Antonio is a sweetheart, too.rnShe was so easy to talk to and helped make the 2+ hour trip coming and going much easier. Priscilla, is his newest employee - a private nurse who is with you alot in the hospital. She speaks English (the majority of the nurses don't) so she's a real PLUS to his team. rnI think one of the best things I can say to describe my experience is: THERE WERE NO SURPRISES which is a big plus to them. It just shows how thorough they are pre-surgery and have been just as much so post surgery."
