"My name is Amber, I am 18 years old.My grandmother went with me for support. I went to see Dr.Alvarez to have my VSG. We drove from Northern California to Eagle Pass, Texas. On The morning of Surgery (June 11th), Our amazing driver Rosie came and picked us up along with another patient who had the surgery. around 8am we left the hotel and headed across to Mexico. It was LITERALLY 1 minute across the border. As soon as we got to the hospital each patient met with Dr.Alvarez as well as his other assisstants to go over medical history, and questions we had. We then had some blood work taken and a chest x-ray. They had us go into our rooms that had a couch (pull out bed) for our guest who came with us, tv, our own bathroom with a shower. Everything was really nice, EVEN THE PEOPLE!! I mean you just don't usually get really good service in the U.S I have never had a good experience in the states. They were all so caring and helpful and were always in and out of your room asking you if you needed anything at all. The first night was rough for me, and the doctor came back to the hospital just to reassure me and help me any way he could to feel more comfortable. Not many doctors would do that, usually they would just have the nurses deal with it. The day after we did the leak test, and I cleared that. Everything went amazing! Dr.Alvarez is very good at what he does, and he is a very kind person who loves what he does and loves to help others. He really is one of my heros, cause he did save me. I love how he continues even after surgery to be there for you. Dr.Alvarez and his staff are the best!
Thanks again Dr.A!"
