"Loved having my surgery here. From the moment I got there until the moment I was discharged and rolled out to my truck (even getting into my truck) the experience was great and comforting. I had all my questions answered and each staff member (because you do have shift changes) was amazing. Beside manner and humor was a plus. My room was clean, quiet and private. During my walks someone was always with me and encouraged me to not go too far, and noticed each wince and movement so that I didn't over do it. Each visitor was treated kindly and were shown to my room, not just told what room number I was in, and the nurses tried to check my vitals when I didn't have anyone in with me vs. interrupting my visits to do so. Honestly I do not like hospitals, and definitely do not care to be in there for long. However, my experience at Evergreen was actually very restful and pleasant. "
"I had my VSG done by Dr. Billing on October 1, 2013.
Hands down a wonderful Surgeon and experience. I was comfortable before surgery and after. Dr. Billing answered all of my questions (even silly ones) and has a very happy disposition, you can tell he cares about me and my past present and future concerns and my recovery. My recovery time has been quick it seems and painless. I have very little pink lines where my incisions were at only 2 weeks post op (this was one of the "silly" questions).
Now for the normal review Questions:
What was your first impression of him? Happy guy, I felt very comfortable talking with him.
How did your impression change over time? Only gotten better so far.
How would you describe his office staff? Polite, happy, helpful and genuinely supportive.
What did you like least about him? Nothing, he is hands down a great guy.
What should future patient know about him? He cares.
How much does he emphasize aftercare? Completely, he wants you to commit for at least 2 years of Post-op care and offers a complete package at Puget Sound Bariatrics /Puget Sound Surgical Center(his office).
Does he have a structured aftercare program? Yes, all inclusive on site.
How did he address the risks of surgery? Yes. He even takes the time to explain all the options so that even if you have set one way to go, he wants you to know all options before deciding and will even let you know why one type for WLS may not be for you.
How would you rate him overall? Top Notch, if there are 5 stars he'd have them all!
Which is better, surgical competence, bedside manner, or are both great? All great, and he even allowed my daughter who was having a hard time come back and meet with me in recovery to set her mind at ease (she was concerned more than I was going into this) She told me after how she loved him for being so kind and doing a great job."
