"I found the nurses and nurse assistants very slow to answer the call button. There were a few exceptions, Ken an NA that I had a few nights was really good. He was also very encouraging about me getting through the healing stages. Joe, the nurse I had on the day I was being discharged was wonderful as well. He saw me walking around the halls and stopped to talk to me a few times even on the days that he wasn't my nurse. The tech when I had my Upper GI was terrible! She was so full of attitude and you could just tell she didn't want to be there. In general the nurses didn't know how to use the foot pumps that help prevent blood clots. They really didn't care if they were on or off and some couldn't figure out how to use the machine. Dr. L was very annoyed with them and gave them a piece of his mind one morning. I questioned them a few times and actually had to instruct them to turn the pad around and where to velcro it on at. There were a couple of shifts that my drains weren't emptied. I also saw an NA making fun of a man she had to push in an oversized wheelchair to another NA. Sad."
"I was immediately put at ease after meeting Dr. L. I was nervous walking into his office, probably from not knowing what to expect but those feelings quickly left. He went over the surgery in detail, asked me why I chose DS over RNY and said that I had chose the DS for the right reasons. He answered all of our questions thoroughly and spent a great deal of time with us going through all of my paperwork thoroughly. His staff is great! Very friendly, welcoming and easy to talk to."
