"* What was your first impression of him/her?rnAt first I didn't know he was the surgeon b/c I came in late for the seminar. I liked him immediately. Once I realized who he was, it was even better! He had all the information I was curious to know.rnrn* How did your impression change over time?rnWill get back to you once I have been there for a bit.rnrn* How would you describe his/her office staff?rnExcellent so far. Very helpful and informativernrn* What did you like least about him/her?rnNothing so farrnrn* What should future patients know about him/her?rnI would say so far they are providing everything I wanted and needed. Support groups, getting back to me when I call, answer all my questions, etc.rnrn* How much does he/she emphasize aftercare?rnHis whole team emphasizes care.rnrn* Does he/she have a structured aftercare program?rnHaven't experienced it 1st hand yet.rnrn* How did he/she address the risks of surgery?rnMatter of factly, no nonsense answersrnrn* How would you rate him/her overall?rnGive me some timernrn* Which is better, surgical competence, bedside manner, or are both great?rnGive me some time"