jeanmomof4
Approved
Nov 09, 2010
Well I'm approved. The only reason I know is that I have made several phone calls to my insurance people and to the REVIEW BOARD to get some answers. They tell me "oh yes you were approved on the 1st." Well it would have been nice if some one had let me know. So then I was told "We faxed the approval on the 1st to the insurance coordinator at your surgeon's office." I was told this just yesterday. No phone call no e-mail from them. So I asked for a fax copy to be sent to my house and then I forwarded it to the surgeon's office. No call no nothing. I'm soooo pissed the only person who seems to be prompt and courteous is the nutritionist. Really she is awesome. I have made several calls and e-mails to the insurance coordinator and she will not respond. I don't get it, if that was my business and some one who worked for me cared that little about my customers/patients they would be hitting the pavement. I'm not sure if I should call someone over her or even tell the surgeon. I'm afraid of retaliation or she could sabotage my case.
