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My first impression was surprise. I was surprised that he made time for me when I had just walked in to meet the secritary and see what the office looked like.
The only way my impression changed was good. He is a good man and he is very nice. He is very knowlegable and answered all of my questions.
His secritary is a very nice woman and if she had the time she would talk for hours with you. She is very knowledgable about what is going on. I like that:)
I dont know if there is anything that I least like about Dr. Heap. Ask me in a few months. 5-7-06 I can tell you that there is nothing negative to say about Dr. Heap, he is a wonderful man who just wants to help people out. He really cares about his patients
Future patients should know that Dr. Heap is British. If you don't understand him just ask him to repete it... He will until you understand.
There is a structured aftercare program, but I would have to copy it from the sheet and I cant find the sheet right now.
Dr. Heap addressed the risks of surgery very seriously.
I would give Dr. Heap an A.
His surgical competence is much better than his bedside manner. He is direct and to the point. Not much joking around. 5-7-06Now that I know Dr. Heap better he does joke around, it just takes a while to understand his sence of humor.
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"I only have one sort of negative comment about my stay... There was a nurse there who thought I should try and ween myself off of the pain meds two days out. Ugh! I wanted to wring her neck. LOL Fortunatly, Doc, gives his cell phone number to his patients and I called him up and told on her. LOL Of course Doc took care of it and I was on my way to less pain in about five minutes. Other than that one nurse at that one time everything was wonderful. Thank you all you wonderful people=)"
