"Dr. Jones was very layed back & easy to talk with. He was really educated about the procedure, and answered any concerns. Over time, I have really grown to love & care for Dr. Jones. His office staff is always friendly no matter how many times I called. I guess the thing I like most about him is his prompt return to your phone calls. They should know that if they want an experienced surgeon, one who is also caring & compassionate to his patient's needs, then Dr. Jones is the one for them. After care is really empasized as I have already had 2 follow up visits since my surgery 5 weeks ago. He was also made sure I understood the risks of surgery before hand. Overall I would rate him as excellent, the best in the business. His bedside manner, surgical competence, and general overall manner was exceptional. "
"It was a beautiful hospital to look at, however, I feel that the morning staff did not accomomdate me in my personal care needs. I can remember one day I asked to be put back to bed, I waited 30 minutes, no one ever came. My daughter and I struggled to get me back in bed, it was horrible. Also another time I asked for pain medicine, 2 whole hours passed, no one ever came, so I told my surgeon, and he took care of it for me. I just feel as if they failed me alot in care. No one ever helped me when I needed to walk, I always walked alone, holding the rails. But I must say their night time staff were very attentive & excellent, the absolute best."
