"I work in healthcare, investigating patient safety and patient satisfaction issues. Dr. Alvarez ensured that i had all the necessary information prior to my surgery, during my hospital stay and post surgery. The youtube videos, the facebook page and his webpage ensured that my questions were answered, my family was reassured and i could connect with other patients to ask questions. I felt very well prepared for surgery and for diet and followup post surgery. The hospital experience was amazing for me and my companion. The nursing staff was very attentive, the post surgical physician care was frequent - it was difficult to have questions. The answers were given before i could get the questions asked. Dr. Alvarez and his team were models for providing great patient care, both technically and personally. I was so reassured about his very specific instructions for post surgical diet (and the reminder emails about changes in diet phases). It was so great to actually be able to watch a video of the surgical procedure. Dr. Alvarez was very sincere and helpful. I have had a few other surgical experiences and the experience with Dr. Alvarez and his team was top notch."
