"REVISED 2009: I came here because this is where my doctor was. The Administration here are IDIOTS. I will not ever go back here again after the complete disregard to the patients of Dr. Sonnanstine. If this hospital cared at all about the patient's it serves, it would have handled things differently. Dr. Tom has/had the most comprehensive pre and post op program of any other bariatric doctors or practices in this area. That is one of the reasons I chose him. He asked me to make a life long committment and I did. He agreed to get me through this..and he did. The hospital, on the other hand, had the nerve to try to change the way he was running this fantastic program. Why? It was working. He was busy. He was bringing in lots of money and actually helping people. He CARES about us. He cheers our successes and even frowns when we are not following the program. Not being successful was not an option to him. So, why did he not have support? I have no clue but I hope that it backfires. Between my family and myself, we have brought in so many referrals to this hospital and program. I am embarrassed now that I did this. I will be joinging Georgetown's Bariatric practice as soon as he is there. I hope that every single patient will also follow suit. If you want a hospital to give a damn about its patient's...DO NOT GO TO ST. LUKE!!!
My initial review:
Everyone was very good to me. I have no complaints at all. They responded quickly when I called them. They left me alone to sleep when I needed to rest. I appreciate that alot!!"
"Wow! Dr. Sonnanstine was so personable and genuine. I could tell that he was been truthful with me and not just telling me what I wanted to hear. He explained that the struggle was not going to end with WLS. WLS is a life long change and not a cure. I have to be dedicated to make it work for me. I appreciate this honesty. He really was Great! "
