"I thought he was funny, kind and caring. Most of his staff are caring, but one in particular could use some instruction in customer service.
He says he is tough but that's good because you know up front that he expects you to do what you need to do to make the weight loss happen.
His aftercare program is very involved. He lays out all the risks up front in his booklet and tells you to read it and re-read it so that you know exactly what you are getting into.
I have only met him once, but I was really impressed with his knowledge and with the way he talks to his staff and his patients. He has a great sense of humor and that's important to me.
He gave us his stats at his mandatory seminar and the death rate is well below the national average. That really impressed me!"
