"Initially my first impression was that he was "matter of fact" during a seminar. I guess it could also be the fact that it was after a long day. He didn't scare me off and I scheduled a consult in his office.
After meeting him face to face, the "matter of fact" demeanor changed. He was much more personable. I guess it could be going from a group presentation to face to face interaction as well. I felt encouraged and more at ease once meeting with him.
His office staff is AWESOME. The nurse in the office has had WLS. The dietician had a good approach as well. Overall, I was impressed. Even the girl up front, who normally did not work in his office, did a wonderful job in answering my questions!
I can't say that there is anything I like "least". The initial impression was that he was "matter of fact", but that changed when face to face.
I would probably tell folks that he is easily understood and appears to know what he is talking about. The hospital has to get a "center of excellence" designation prior to being covered by Medicare, but that is in process.
A good deal of education was done. I did not feel overwhelmed and feel like I should be able to follow the instructions and know he is near if I do run into any problems.
In the aftercare program, there are follow up requirements and availability by phone for questions.
A very thorough seminar went over the risks. I took it upon myself to read all the risks online. He answered most of the questions before I even asked!
Overall rating: very good
Surgical competence is #1, but bedside manner when you're scared or feeling bad goes a long way too!
I do not have anything bad/negative to say."
