"My visit with Dr. Naaman was brief. My discussions with his staff were much more extensive. Living in the DFW metroplex in TX, it might seem strange that I have chosen a doctor in Houston. However, I did so for several reasons. First, the type of procedure he performs. I am having the lap RNY instead of open, which allows me to heal much faster, which was something I was particularly looking for. Many doctors in my area only perform open.
Second, he is an in-network provider for my insurance. I had researched, interviewed and completed the appeals process, gaining approval, to have the procedure performed by Dr. Julie Leverton at BTC in Wylie, TX. Though I was worried about her age and amount of experience, I felt that her credentials were solid and that an RNY-only facility very near my home was quite attractive. However, as I spent more than 6 months in the appeals process, I came to feel, in my personal opinion, that BTC operates like the corporation it is, without the development of a personal relationship with me, the patient. I did not feel comfortable dealing with only an 800# or with the responsiveness of my particular contact. Regardless, I did not restart the search for a surgeon until after I found out that Dr. Leverton was not covered at the time as in-network by my insurance. I knew better than to work under the assumption that she was, and did not perform the due diligence I should have. Therefore, it is no one's fault but my own. But, at the end of the day, I could not afford to pay out-of-pocket starting at $16,000 vs. the $2500 out-of-pocket maximum for an in-network surgeon.
Finally, and most important of all the reasons, Dr. Naaman's whole package is what I feel I need. His philosophy is sound: do what I tell you to or you can die. This is not without its risks, but he has many measures in place to mitigate those risks. His credentials are impressive, his staff knowledgable and supportive, the facilities modern and technologically up-to-date. His demeanor is serious and straightforward; his staff assures me that he becomes more familiar throughout the long relationship. They, in the meantime, serve as a font of information, a listening ear and a friendly voice.
I have no delusions about the surgery. I know there are serious risks and potential complications. However, for me, it is smart to choose someone you feel will be the best asset to you in reaping the benefits of the procedure while lessening the dangers. I feel that Dr. Naaman fulfills this criteria. I hope that the surgeon you pick gives you the same feeling of confidence, for that is the most they can do for us...the rest is up to us!!!"
