"Dr. MacDonald was great. During my first visit with him he started poking (probing) me in the stomach. I am VERY ticklish and started laughing like crazy. Apparently, he thought this funny and started laughing too. I found him very professional but personable too. rnrnThe office staff at Nash General were great. They were very good about returning my calls and answering my questions. All very nice and professional.rnrnI didn't see the doctor but 3 times from January- September. The first time for my endoscopy, second time right before surgery and the last time before I was released from the hospital. He is a very busy man.rnrnDoctor was very up front about the risks of the surgery, but at the same time made me less anxious about having it.rnrnI would give my doctor and the staff a 10 out of 10. They really were great and I felt comfortable talking to them.rnrnBoth surgical competence and bedside manners are important, but for me, I would take surgical competence first. Bedside manners are a nice to have only."