Question:
6 month dietwith Cigna PPO

Has anyone been approved with CIGNA PPO...and what should be included in the 6 months diet documented by your PCP. For example my dr just documents that I'm on a 1,200 cal diet and that he recommends for me to excercise 30-60 min daily...does anyone know if this is ok???    — MeliG (posted on September 27, 2007)


September 27, 2007
I think you are to be on a monitored diet and nutrition plan for 6 months by your DR. proving that you have exhausted any other means of the weight coming off without surgery. Also I was required to lose 5% of my body weight before they would approve my surgery to prove I was serious and knew what I was getting myself into. Hope this helps.
   — Shannon J.

September 27, 2007
I have SuperMed Select, but was also required to do the 6-month diet. My doctor forgot to put in each month's notes -- weight, type of diet and exercise. Prior to submitting to the insurance co, the surgeon's office asked for a letter from my PCP stating that I had been on a 6-month low cal diet along with walking. I am waiting insurance approval. The only other think that the ins co asked for after my documents were submitted was a cardiac clearance, which I just happened to receive the same night. Best of luck to you.
   — dthomp

September 27, 2007
Hi, I dont have Cigna but NH Medicaid requires 6mo supervised diet with my pcp. She documented my weight and height on first visit and then documented my weight at each of the other 6 visits. She also stated that we spent at least 50% of each visit discussing diet and exercise. I was told by the surgeon that it was these were very important things to list because if even 1 visit didnt record my weight and the time spent discussing diet and exercise, it would be denied as an eligible visit. I am now just waiting for my approval. good luck to you Jan E
   — jayme1943

September 27, 2007
Hello Melisa, I have CIGNA PPO and my PCP put me on an appetite suppressant called Phendremine (probably misspelled it) --it's not Phen-Phen. It's an old suppressant that has been around since the 50's. I went in an weighed each month, got my new prescription and it most definitely curbs your appetite. I found myself eating more veggies, less french fries and breads, no sodas. Just since you weigh in once a month -- you'll be okay. She didn't place me on any kind of nutrition program, I still pretty much ate what I wanted just not as much. I lost 20 pounds the six months I was on it -- I think the challenge is NOT to gain weight while on supervised plan. Whatever the PCP documents the insurance company is not going to argue with. Good Luck, let us know how you're doing
   — the7thdean

September 27, 2007
I AM ALSO ON CIGNA PPO. I HAVE NOT TURNED IN THE INFO. I AM ALMOST 6 MONTHS FROM MY PCP. I WAS TOLD I NEEDED A PHSC AVAL,1 NUTRUTION VISIT,6 MONTHS FROM MY PCP. MY DOC SAYS HE FEELS IT SHOULD BE COVERED. GOOD LUCK!
   — JACKIESMOM

September 28, 2007
Like some of the others said, be sure and have dr document your weight each month, what he recommended to you about diet and exercise or he could have you visit a nutritionist each month. I just went in each month and got weighed, what my dr thought they needed and it wasn't enough. Some proof of diet and exercise. I wasted 6 mos.
   — geneswife

September 28, 2007
I have Cigna ppo and had a nitemare trying to get approved. They denied me twice, but I finally won! They wanted everything documented and worded just right. I submitted 6 months of dr. assisted weight loss attempts. On each month posting it had to include weight, blood pressure, pulse, and what discussion took place about positive reassurance. I also provided 4 yrs rx info. proving my weight loss meds tried. I had a document showing I had sleep apnea, fibromyalgia, asthma, and GERD which all would improve with weight loss. I had letters from 3 different Dr.'s and they finally approved it after I had a teleconference with 4 people. Just don't give up. My Dr.said they deny you because they are doing their job.. our job needs to be...being stubborn!!! Good luck!
   — Terrijean

September 30, 2007
I ALSO HAVE CIGNA PPO, I HAVEN'T SUBMITTED EVERYTHING TO THE INSURENCE YET BUT I WAS TOLD THAT I NEEDED 6 MONTHS OF DR'S NOTES,WEIGHT,BMI,NOTEA ABOUT DIET AND EXERCISE. I WAS TOLD I NEEDED 1 NUTRITIONIST APPT AND PHSC EVAL.PLUS MY LETTER OF NECESITY. I AM HOPING THIS IS ALL ENOUGH BUT I WILL APPEAL IF NEEDED,I JUST DON'T WANT TO HAVE TO START ALLL OVER. GOOD LUCK TO YOU! ERICA
   — JACKIESMOM

October 1, 2007
I had nothing but problems with CIGNA PPO-- the height of their zeal to avoid paying was when they declared that my pre-approval was for the hospitalization but not the surgery. They then requested the same materials (mostly the diet history and some medical records) several times (even after my surgeon's nurse faxed them the signed receipts from the prior shipments of those items. My advice with CIGNA is to know that they will be dishonest- so get the name of every person with whom you speak and try to get as much in writing as is possible. Also, file complains with your state insurance commission as soon as they breach their agreements with you.
   — SteveColarossi

October 9, 2007
Hi! I HAVE Cigna PPO. I believe it depends on what state your approval is coming from. I knew when I got started what qualifications they wanted satisfied. The time it took to do it was all on me. I did the six month diet with my PCP. Each month I went in, she weight me, took BP and pulse, and we discussed how I did and what I could do. I only lost 18 pounds during this time. But by the time I finished, I had my psych eval and Nutrition eval done, plus a heart clearance. When my surgeon office turned in all my paper work, I almost had a heart attack when they called me one and a half week latter to say Congratulations! You have been approved. The process went too smooth. Cigna even followed up a week and a half latter with a personal case worker that gave me her direct line to reach her if I have any questions or problems. They were very nice and I could not believe her patience on the phone, she even chatted for a few minutes. No problems so far. My surgeons office got their approval direct as did the Hospital. I'm exactly two weeks away. I'm starting to get nervous now. Hopefully you will get a quick approval also. You can let me know if you want.
   — icepurple




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