Question:
How long should you wait before contacting ins. co. for decision?

I received a copy of the letter sent to my insurance company (Carefirst BCBS in MD). Although I've read that some people are approved within days, how long should I wait before badgering the insurance company?    — Cecelia A. (posted on September 3, 2002)

September 3, 2002
Give them a week, then call at least once a week till you have answers. Make sure you get the persons name your talking to each time and keep a journal of what they tell you so you have it to back you up should you need it. GOOD LUCK!
   — Lynda T.

September 3, 2002
I bugged my surgeons office every couple of days to make sure that the papers had actually been sent (faxed) and then once that was confirmed, I called the insurance company - about 2 or 3 days later to confirm they had received. Good thing I had too, because some vital info had not been sent and I would have been denied. I don't think you should bug them constantly, but certainly cover your bases to make sure that they have what they need and don't forget you exist. Good luck to you!
   — [Deactivated Member]

September 4, 2002
I waited a total of one (1) day and called my insurance company (United Healthcare). I was glad that I did because they said that they had not received the letter from my doctor's office, so that gave me an excuse to get a name and fax number of a direct person at the insurance company, and I put them on hold and called my doctor's office, conferenced everyone together and they faxed the letter again to the insurance company while we were on the phone. I think I called back in two days or so and they had approved me. Good luck to you and stay on their butts to make sure this happens for you.
   — Angela B.

September 4, 2002
I work at an Insurance CO..Most Ins Co receive their mail and film it before it actually gets handled. I would wait 7 days from date of letter. Then call to be sure they recd it.As Lynda said check once a week every week until you get your answer...Good Luck Nancy Poe
   — NANCY P.

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