Park Nicollet Bariatric Surgery Program Bariatric Center

Park Nicollet is a beautiful hospital and in it I have met nurses and other employees that were great people and amazing at what they do; Candace Johnson is one of the nurses I speak of, but there are a number of bad apples that ruin the bunch. My experience at PNC was great up until I met the bariatric supervisor Teri Sempf and bariatrician Jennifer Vesely. My encounters with these two women were very short, but still very disturbing.

In my first conversation with Teri, it was evident that she gave no concern to my comfort or rights as a patient and had a severe lack of leadership skills and judgement. My first interaction with Teri was an angry phone call regarding my appointment with a new dietitian. During the call Teri called me a liar and told me that I shouldn't be seeing any new dietitians because Susan (the dietitian I only saw once) knew what was best for me. She then referred me to Dr. Veseley. My appointment with Dr. Veseley was more a kin to a reality show than a doctor visit. Veseley never once mentioned anything about my health or treatment, she made it clear she was there to make verbal attacks on me for upsetting her friends Susan and Teri and tell me I could no longer have surgery at PNC because she,Teri, and Susan did not like me. She also told me that they decided that I should be on medical weight management indefinitely. No one even asked me if I was okay with weight loss drugs.

I would not recommend this center to anyone who wishes to actually benefit from going to doctor appointments and wish to be apart of the decision making when it comes to their health. Park Nicollet has some great people, and they make an effort to work as a team, but they do not believe the patient should be on that team and do not advocate for their patients. I switched to Fairview and have been much happier, all of my providers speak TO me now and not down to me and I am always apart of the conversations regarding my health.

Great doctor/surgeon. He was very supportive and personable. I felt comfortable with him right away. He was also honest and up front which is a quality I think very highly of.

Dr. Thomas Jones is an incredible surgeon and his staff is great! They were all very personable, great bed side manner, sense of humor, attentive to your needs, and always there to answer any questions or address any concerns you may have.

On a scale of 1-10, I would rate Dr. Jones and his staff with a 11+.

Dr Jones was a very pleasant and humble doctor. i was very pleased with him and how he made both my husband and i feel comfortable. He knows his surgeries and is very confident when he speaks of them. He gives you all the time you need with out rushing you. His staf is excellent and great at answering my questins and returning my calls. i hope I have good care at the hospital too. I would recommend him to everyone!!! :)

I love Dr. Jones. In my first meeting with him he was very clear on options, he listened, and he was somewhat blunt (which I like) in his responses. On the day of surgery he was all business. When he had the post surgery consult with my son, he explained my surgery and answered my son's questions clearly as well.
The office staff are great! Great preop care, great postop follow up and care. Good support group, unfortunately it only meets twice a month.
My only negative is that I would like to meet with him one more time, following surgery, to ask questions myself.
In spite of that, I highly recommend Dr. Jones and the program/hospital he practices at.

I felt very safe with Dr. Jones. He is an experienced surgeon who has done over 500 vsg's. Great bedside manner and took the time to patiently and respectfully answer my questions pre-op. At the 3 month mark my recovery has been smooth and uneventful. No God complex - down to earth, positive, easy going, and able to explain medical terms in a way that made sense to me. He was straight forward about the risks, expected results, and longterm challenges/success. Some patients might want more face time with the surgeon - I had a pre-op appointment and then saw him in the hospital the day after. He was available, I just didn't have any more questions for him or any post op issues that needed follow-up. On the downside, I was not able to meet him until the 5 month mark (1 month before surgery). His hospital/COE has been an unpleasant and disappointing experience. I'd give Dr. Jones 5 stars and the rest of the experience 1 star (his COE). When it comes down to it, the surgeon is by far the most important part, however there are other highly rated surgeons. Feel free to message me if you have more questions about my journey.

Simply marvelous

Dr. Jones performed my gastric bypass surgery on Dec. 30, 2004.
I went home on January 1, 2005.. what a way to start a new phase of my life and a new year!
I am going on my 9th year and want to thank Dr. Jones immensely for the fanstastic job he did with my surgery and giving me my life back! I recommend Dr. Jones for anyone considering Gastric Bypass Surgery.. you'll be in the best hands!

Dr. Jones did my sleeve on Jan 31 2012 and the only thing I can say about him is that he is GREAT. Thanks Dr Jones for the tool to help me start my new life.

Fantastic, kind, understanding and Handsome! Dr Svendsen and his staff SAVED my life!