Fairview - University Medical Center Hospital

I had a generally good experience. The nurses were all fabulous- I had good experiences with all of them. My pain was managed well, although when I started having nausea, it took over four hours for me to receive any medication. The nurses were generally attentive to my needs and responsive to the call button. The one incident on non-attentiveness was that at one point, I went over 14 hours asking for shower help without receiving it. I think they thought it was lower priority than pain management, etc.

I really liked how all of the specialists were under one roof. The following trooped through my bedroom at some point: My surgeon, the residents, the endocrinologists, occupational therapy, physical therapy and even opthamology (I got blue contrast dye in my eye during surgery and they wanted to make sure I was 100% ok, so I got a bedside eye exam!)

The view from the window on the lounge on the bariatric floor (7B) was beautiful. Having somewhere pretty to walk helped make it easier.

I had three different roommates during my six night stay, but that's to be expected as people come and go.

Overall, not a bad experience. Remember that a hospital's job isn't to make you so comfortable that you stay forever- it's to get you ready to go home!

I received consistently respectful, cheerful and knowledgeable care and treatment from the nursing staff as well as the doctors. The ancillary staff was pleasant and considerate as well. The surrounding were pleasant as well as in good repair.

I was very impressed at the quality of care and the staff. Everyone was very good to me. I had no complaints.

The appropriate patient care was not done. I had to ask that staff put my foot pumps to prevent DVT's back on my legs each time I got out of bed and got back into bed and ask for my oxygen to be put back on. The call light was not answered very quickly and when they answered it verbally, they would sometimes forget to come in and do the request. The staff did not provide appropriate bariatric post operative care and instruction that needed to be done, as far as, how much to start drinking of clear liquids, and the IMPORTANCE of ambulating. Staff did not peform thorough head to toe assessments that should be done at least once per shift, every shift, so 3 x daily. Staff were too busy and or too lazy, or maybe both. I was very disappointed in the care provided to my roommate of 6 nights. They liked me, as I was intent on being independent, unplugging my own IV's from the wall, taking myself to the bathroom, getting up to walk, everytime that I got out of bed, I'd do a few loops around the nurses station. I did these things as I am a Nurse, so I know that I need to roll and get out of bed and walk as soon and as much as possible. If a patient does not understand the importance of this, and does not take initiative to do it on their own, then it did not get done, as I observed over 7 days with my room mate. Very sad situation.

I would have thought care would have been much better there at the U of MN. Maybe, it is the layoffs and not enough staff to provide the care. I am not sure.

Excellent support staff and needs met quickly through entire hospital stay.

overall, very good. Rooms were semi private. Nice lounge at the end of the hallway with computer access for patients.

In general the hospital stay was fine. I had great people taking care of me. There was only one nurse who was really disorganized and forgot what she was doing a lot. This was a problem with my pain meds, but other than that I was happy.

They did a very good job for me at the U of M. The Dr.s are very good here. Anything I needed they supplied for me. This is nice, as a patient needs to bring nothing with them. Thus making the stay less complicated. I would tell anyone that this is a very capable surgery facility and my recovery period was rough but they met my needs very well for me.

I felt from beginning to end the staff was very pleasant. The nurses were wonderful. I would really only have 2 complaints
1. It was noisy at night! They were stripping the floors starting around midnight! Also, loud talking/laughing from nurses all night long. I have heard this complaint from anyone I know who has stayed at any hospital so I guess it happens
2. When I was discharged I was on my own! It was like sign your papers and get out now. I walked out on my own and was lucky to have two people there to carry things.

Overall though I was very pleased with my experience at the U of MN.

The hospital is a nice hosptial. The recently redid a lot of the hospital so the physical hospital apprerance was nice.